Opportunity Inc. has identified several barriers to providing the CSL model of support. The barriers include: 1) hiring, developing and retaining trained staff, 2) maintaining financial viability, 3) clarifying funder expectations, and 4) identifying and implementing effective CSL specific training.
Lily was very nervous on move day. With the support of staff, Lily went shopping for new household items for her new apartment. Lily’s favorite color is red. While shopping, she found a red clock. The red clock became something that provided Lily comfort in her new apartment. She is so proud of her red clock and the significance of it. This has been a good reminder for the staff who support her that it is often the little things that have the most significance in our lives and what is often taken for granted.
For the first time in her life, Lily has a place she can call her own. For quite some time, Lily wanted to move out of the Adult Family Home where she lived, but never quite felt like it could be possible. Opportunity Inc. supported Lily to make the transition. Lily very much self-directed her move into an apartment and has lived there successfully for one month. Part of Lily’s transition into the community was coaching her to learn basic life skills that never had significance to her. Lily needed staff to teach her how to lock her front door. Lily needed staff to show her how to get her mail. Lily needed staff to show her how to get around her new neighborhood. All of these things that were once identified as barriers, became small hurdles that Lily overcame. Lily did not learn these things without making mistakes. One day, while out walking around her new neighborhood, Lily got lost and could not find her way home, resulting in a police escort back to her apartment. Every time there has been a hurdle or a challenge, Lily, with the help of her support team, has been able to implement a new plan or idea to help overcome the hurdle. Challenges are a real part of life for people living in their own communities. However, with support and a learning mindset, they can often be overcome.
For the CSL model to be successful, everyone has to work together. As we bring individuals closer to their community, we build relationships with our MCO, and we see changes in how our caregivers approach their work: they begin to think differently, to have more purpose, and more pride in their work.
The MCO, Community Care Connections of Wisconsin, supports the CSL model. Working together, we believe we will make a difference, increase options, increase choices, and increase the cost-effectiveness of supporting individuals to live more fully as part of their community.